Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

1. Intellectual Property & Copyright Notice

The entire content included in this site, including but not limited to text, graphics, unique layout designs, product media, or programming code, is copyrighted as a collective work under global copyright laws and is the exclusive property of www.kbnhome.com.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with KBNHOME or purchasing our premium massage chairs. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with KBNHOME. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited, unless authorized explicitly in writing by www.kbnhome.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

2. Trademarks

All trademarks, service marks, and trade names of KBNHOME used throughout the site are trademarks or registered trademarks of www.kbnhome.com.

3. Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied, except for the explicit premium residential warranties detailed in our official warranty guidelines. To the fullest extent permissible pursuant to applicable law, www.kbnhome.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

We do not represent or warrant that the operational functions contained in the site will be completely uninterrupted or error-free, that the defects will be corrected instantaneously, or that this site or the server that makes the site available are entirely free of viruses or other harmful digital components. KBNHOME does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise.

4. Limitation of Liability

www.kbnhome.com shall not be legally liable for any special, incidental, indirect, or consequential damages that result from the use of, or the inability to use, the materials on this site or the dynamic performance of the luxury products, even if KBNHOME has been advised of the possibility of such damages.

5. Typographical & Pricing Errors

In the event that a KBNHOME product is mistakenly listed at an incorrect price due to system calibration errors, www.kbnhome.com reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. KBNHOME reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.

6. Term & Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing our registration or digital shopping process. These terms and conditions, or any part of them, may be terminated or updated by www.kbnhome.com without prior notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive any termination.

7. Notices & Communications

KBNHOME may deliver official notices to you by means of email, a general administrative notice on the site, or by other reliable transport methods to the physical address you have provided to us during purchase or account registration.

8. Use of Site & Restrictions

Harassment in any manner or form on the site, including via email, interactive chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a KBNHOME employee, host, or representative, as well as other members or visitors on the site is prohibited.

You may not upload to, distribute, or otherwise publish through the site any user content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.

9. Indemnification

You agree to indemnify, defend, and hold harmless www.kbnhome.com, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, structural damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

10. Third-Party Web Links

In an attempt to provide increased value to our premium visitors, KBNHOME may link to sites operated by third parties. However, even if the third party is closely affiliated with KBNHOME, we possess absolutely no control over these linked sites, all of which have separate privacy and data collection practices, completely independent of us. These linked sites are only for your convenience and therefore you access them at your own risk.

11. Promotional Offers & Discount Codes

Unless otherwise specified, product prices already reflect promotional discounts. All promotional offers are limited to stock on hand. Offers are not valid on prior purchases, gift cards, taxes, or specialized shipping/handling charges. Discount codes may not be combined with any other active sales, promotions, codes, coupons, and/or concurrent offers. Promotions have zero cash value. KBNHOME reserves the absolute right to end, alter, or modify any promotion at any time without prior notice.

12. Disclaimer: Digital Media, Colors & Product Variations

• Color Accuracy: The actual colors of products displayed on this site may differ from the high-definition photos provided on product pages due to specific professional room lighting, studio flash, ambient exposure, or individual computer/mobile monitor screen settings. These photos act as a high-end reference only and represent the premium materials generally. Should you wish to return a product due to a minor shade discrepancy or finish expectation, our standard "Return & Cancellation Policy" will strictly apply.

• Continuous Product Improvements: KBNHOME is committed to continuous product advancement. We reserve the right to minorly change or upgrade structural details, aesthetics, minor stitch contours, or functional components of our massage chairs to improve durability and comfort. Our photos represent the general baseline model; should you wish to return a product due to a minor hardware variation that does not impact core performance, our standard "Return & Cancellation Policy" will apply.

13. Questions & Contact Information

We highly welcome your questions, comments, and feedback regarding our terms of service. Please send all legal or structural inquiries directly to our operations team at: sales@kbnhome.com